Forrester* has reported that 22% of all reported problems to successful CRM implementation were people-related or linked to user adoption. The slow rate of adoption of CRM is due to multiple reasons, but the complexity of using a CRM application is the most common one. This majorly happens because the CRM is often not an IT priority compared to other areas. CRM is not a one-size-fits-all for each stage in the customer lifecycle. Salespeople and CRM users alike must recognize when to rely on technology and when to simply pick up the phone. With a major shift in CRM adoption trends and functionality, there will be a huge testing need for CRM specific testing. Also, now the CRM applications donâ€™t just function independently, but when integrated with other tools/applications, a CRM beast can be created. Ex. When we talk about Microsoftâ€™s Relationship Sales, which is a combination of MS Dynamics 365 and LinkedIn Sales Navigator. Read More
Today, mobile applications have become an inevitable part of our daily lives and it has changed the way we do our day-to-day work. One wants to shop cloth, book a cab, order food, read news and so on; there are numerous mobile applications or responsive websites available for everything. Mobile applications are distributed by App stores- Google play app store for android users and Appleâ€™s App store for iOS users. And the mobile web applications can be opened in the smartphones using the browsers like chrome, Safari etc.
Recently, Statista published that â€ś52.2 percent of all website traffic worldwide was generated through mobile phones and mobile currently accounts for half of all global web pages servedâ€ť.In another report, Statista also mentioned that â€śandroid users were able to choose between 3.8 million applications and Appleâ€™s store remained the second largest app store with 2 million available applicationsâ€ť, at the end of first quarter of 2018. Statista also stated that â€ś21 percent applications downloaded by mobile app users worldwide were only accessed once during the first six months of ownershipâ€ť. Read More
With number of mobile users reaching up to a mark of 4.92 billion, it is important for the enterprises to select a right mobile test automation strategy, which can seamlessly integrate with the DevOps, to help achieve maximum test coverage earlier in the cycle.In todayâ€™s world, smartphone is a growth enabler, positively influencing various spheres of life of an individual and therefore impacting the evolving knowledge economy. While the shift from feature phones to smartphones is occurring in most markets worldwide, the rate at which it is happening differs from region to region. Recent analytics show that more than half of the worldâ€™s web traffic now comes from mobile phones.In such a context, smartphoneâ€™s inability of managing the growing needs of a consumer can be a major impediment to smartphone adoption.In their annual report â€śDigital in 2017: Global Overviewâ€ť WeareSocialá´¬ have mentioned that the number of global mobile users in 2017 has reached up to a mark of 4.92 billion. In addition to which recent statistics published by eMarketerá´® shows that Appleâ€™s App Store is home to over 2 million mobile apps, and the number of apps available on the Google Play Store is even higherâ€”at 3.6 million. Read More
Test Companion is an innovative solution designed for web applications to increase competence and accuracy of manual testing. It helps manual testers to improve testing speed and defect document creation. Testers no longer need to flip between multiple screens looking for test-case description and web application under test. Presenter: Abhishek Jain
Download – whitepaper_TestCompanion1.pdf (Pdf , 2.27 MB )
The objective of the present paper is to present a solution (a test automation framework) with which test automation can be done very effectively and in a faster manner. The presented solution can be very useful in the test automation thus generating good ROI to the organization.
Presenter : Naman Singhal
Download : whitepaper_Mobile_test_Automation1.pdf (Pdf , 622.04 kB )
Model Based Testing is a methodology designed to accelerate the creation of testscripts.The tools let users describe the system undertest using process models which then automate the generation of test cases. Presenter: Seema Wadhwa
Download – WhitePaper_ModelBasedTesting1.pdf (Pdf , 1.30 MB )
To overcome the problems associated with the traditional approach, we have come up with the agile methodology for executing the performance engineering process. In this case, the basic principles of Agile are used to get a quick ROI and maximum benefits. Agile performance engineering has major advantages over other rival options such as the Waterfall approach to performance engineering.
Presenter : Ravinder Singroha
Download: WhitePaper_AgileBottleneck_Performance1.pdf (Pdf , 560.62 kB )
With resources working for extended hours and in a pressurized environment, there comes a situation where knowingly or unknowingly we have to compromise with the quality. The reason behind this is that everyday resources have to spend time on doing repetitive tasks which consumes a lot of time and effort thus impacting the project timelines, budget and increasing associated with the quality.
Presenter: Ankit Tuteja
Download – WhitePaper_SixSigma1.pdf (Pdf , 1.02 MB )
Most IT companies use automation testing tools developed by HP (Mercury) and IBM for functional and/or Regression testing. Due to the With more and more companies using commercial tools like HP Mercury and IBM Tools for automation functional regression testing, widespread use of automation testing tools, the concept of automation framework has assumed significant proportion. For automation testing, you use the conventional automation framework that is an integration of automation script driver components?, automation scripts, and test results.
In this research paper we examine the need for load testing and highlight the shortcomings of open source load testing solutions, vis-Ă -vis their commercial counterparts and present our own approach to design plug-ins over open source tools that can bring them a step closer to COTS. Our proposed solution enhances the capabilities of Open Source testing tools by providing an in-depth performance monitoring of web, application and database servers. This helps in determining bottleneck of the application and enables the user to proactively correct potential problems before they become critical. We also propose here, the implementation of IP spoofing and bandwidth simulation, which would be the add-on features of this tool.
Download: 1279276994_Opmon_edited-paper_1.pdf (Pdf , 138.60 kB )
Top performance bottlenecks in Web Application.
Download: Whitepaper_PerformanceTesting1.pdf (Pdf , 432.69 kB )
More and more companies are relying on Web-based applications to provide online services to their employees, to support e-commerce sales and to leverage portals, discussion boards and blogs that help staff better communicate with customers, partners and suppliers. However, as the number and complexity of Web applications have grown, so have the associated security risks. With increasing frequency, incidents of Web application breaches resulting in data theft are popping up as front-page news.
Download: wp_Business_case_for_app_security1.pdf (Pdf , 65.32 kB )